Feel free to contact us via our contact page or more directly via our WhatsApp messaging: message me for any further information, access to our detailed videos or for any other request.

Yes, all our Chanel and Hermès bags and accessories are 100% authenticated by experts. Each model comes with a certificate of authenticity written by an independent expert (Entrupy, Zeko, etc.)

You can also consult our Chanel authentication guide and learn everything about serial numbers .

Shipping and delivery times

Your order is prepared and shipped within 24 to 48 hours (excluding weekends and public holidays).

A
A confirmation email will be sent to you as soon as your package is delivered to
carrier chosen during your purchase (collection every day at 5:00 PM).

Any order placed after 12:00 will be processed the following day (excluding weekends and public holidays).

YOU
You can track the progress of your order at any time via the link
present in the follow-up email or directly from your customer area .

• France : average delivery time of 1 to 5 working days depending on the delivery method chosen.
  
• International : average delivery time of 2 to 7 working days depending on the destination.

Absolutely. All transactions go through a secure, encrypted payment platform to ensure the confidentiality of your data.

Yes, each package is shipped with tracking and insurance , to protect your purchase until it is received.